Your Communication Toolbox and Survey Generator

Schindler Technology makes email communications, surveys and overall promotional tracking a seamless process. From layout, to transmission, to hosting customized dashboards—users spend more time on strategy than execution. Turn to us for Web-based surveys which we engineer, host, and provide analysis; an effective and efficient way to manage your customer's feedback. Lastly, we have developed an email Matchback tool, which matches back responses to the last marketing e-mail or mail touch a customer has received.

Professionally Managed Email System & Survey Tool

Objective:

A leading events management company needed an adaptive, intuitive email system to manage all of its promotions and correspondence to clients and non-clients. This also included the ability to send out and tabulate online surveys.

Schindler Technology Solution:

Developed an email delivery system that was a one-stop solution, which included:

• HTML/Text design capabilities
• List management and data cleansing
• Deployment maintenance (including spam filters, privacy policy, and unsubscribes)
• Template based surveys with back-end analysis
• Reporting abilities via a customized online dashboard

Expertise:

The core team worked on this project.

Express:

The project was completed in 2 months time and the system is easy to make updates or enhancements to, providing more information to guide the marketing departments’ future communication strategy.

Efficiency:

Before this system was created the marketing team worked with a number of external vendors to execute on their specific needs. There was no consistent look and feel of the email design, data was dispersed and analysis and reporting capabilities were limited. Surveys were done using an online resource, and analysis and trending was difficult due to the online application limitations. Now with the ease of use and consolidation of assets, the Schindler Technology solution has saved enormous amounts of employee time and given them a more nimble and efficient system to rely upon.