Case Study: Hunger Relief Charity
Project Summary:
As a cost-conscious non-profit organization it was paramount to have an intelligent, easy-to-use performance management system that consolidated the data for performance reviews to increase overall efficiencies and enhance worker productivity and goal-setting.
Company Bio:
This is the nation’s leading domestic hunger-relief charity. Its mission is to feed America’s hungry through a nationwide network of member food banks and engage the country in the fight to end hunger. Each year, the it provides food assistance to more than 25 million low-income people facing hunger in the United States, including more than 9 million children and nearly 3 million seniors. Its network of more than 200 food banks serves all 50 states, the District of Columbia and Puerto Rico. Its network secures and distributes more than 2 billion pounds of donated food and grocery products annually.
Project Background:
The organization had been using Word documents for their annual performance reviews. This resulted in numerous disadvantages which included: time-intensive data entry; non-existent relational database capabilities; limited reporting capability and overall inefficiencies. In need of a quick turnaround and a cost-effective solution, they turned to Schindler Technology for assistance.
Business Challenges:
As a non-profit, budget and cost-management were main focus areas. In addition, developing a system that was easy for everyone in the company to interpret and enter information was critical. Lastly, storage and security were essential for maintaining the system and formulating a trusted resource for all performance management needs.
Schindler Technology Advantages:
- Cost-effective solution
- Rapid implementation time
- HR systems expertise and development
- Adaptable technology platform for future functionality
“I thought the system was great — really, REALLY easy to use.”
Director of Communication
Hunger Relief Charity
Solution Overview: A Web-based Performance Management System:
Schindler Technology approached the performance management solution by programming in the categories necessary for an intelligent employee review along with the ability to provide more visibility to supervisors and senior leaders.
Key System Features:
- Data is organized in a clear and concise way
- Central depository for management related reviews — the system pulls together rating scale, job descriptions, strategic outcomes, values, role and responsibilities, employee and manager feedback, and electronic signature.
- Ease of reporting and downloads — appropriate users are now equipped with a full set of information that is easy to access; download and share with their managers and employees.
- Incorporated Resource guide — also included in the system are timelines, performance grid, employee guide, goal-setting aids, and salary guidelines.
Cost Effective/ROI:
This newly released system is now in use and is already expected to save time and increase productivity for both supervisors and employees.
